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Management Team
The following are profiles of our key staff members.
Please feel free to e-mail us.
David
Zanze
President
E-mail:
dzanze@pinnacletpa.com
David
Zanze has more than 20 years experience serving as a
leader and innovator in the health care industry.
During his career, David has worked for numerous
health care organizations, developing an expert
knowledge in the business, operational, and
information technology aspects of managing a health
care enterprise.
David
has spearheaded a variety of new technology services
for providers, employers, and consumers. He has also
worked to develop and institute cost containment
features that are now considered best management
practices in the health care industry.
In 1996, David brought his experience to a TPA environment
when he joined Pinnacle Claims Management, Inc.
David is personally involved with the
implementation and ongoing needs of every Pinnacle
account and places customer service as his number
one priority.
Patty Benkowski
Vice President, Operations
E-mail:
pbenkowski@pinnacletpa.com
Patty Benkowski manages Pinnacle's Provider Relations
Department and oversees the installation of all new
accounts. She is responsible for provider
contracting, database management, interface with
third party vendors, and the production and
distribution of subscriber materials including ID
cards, certificates of coverage, benefit plans, and
network directories. In addition, she serves as a
benefit plan consultant to clients providing input
on plan structure as well as compliance with
state and federal regulations. She has been with
Pinnacle's affiliated companies for more than 18
years and has more than 20 years experience in the
health care industry.
Damian Williams
Chief Information Officer (CIO)
E-mail:
dwilliams@pinnacletpa.com
Damian Williams oversees Pinnacle’s in-house staff of Information Services experts including programmers, system analysts, plan coders, in addition to PC, telecommunications, and computer operations specialists. Damian has worked for Pinnacle's affiliated companies for more than 18 years, and possesses expert knowledge of Pinnacle’s health care claims processing system.
Steve Mangapit
Director of Administration
E-mail: smangapit@pinnacletpa.com
Steve Mangapit is responsible for providing operational and financial direction in the healthcare administration department. Steve has 8 years of experience in improving operational efficiency in the finance industry.
Demetrius Wilson
Customer Service Supervisor
E-mail:
dwilson@pinnacletpa.com
Demetrius Wilson has over 6 years of experience in the health care industry. Demetrius supervises the day-to-day operations of the Customer Service unit with an emphasis on meeting all of the established departmental goals.
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