Provider – Pre Certification

1. Call PCMI (1-800-649-9121)
2. Press 1 for English
3. Press 1 for Provider
4. Enter Tax ID Number
5. Enter last five of license number (California Providers) or Enter NPI number (Non-California Providers)
6. Press 4 for Pre-Certification
• For inpatient, medical, mental health or substance abuse, home health, infusion therapy or chemotherapy services the Anthem contact number is provided. (1-800-274-7767)
• For Outpatient Medical Services the Pinnacle Utilization Management fax number is provided. (949-809-8930)
7. Press 1 for an urgent UM Nurse request
8. Press 0 to speak with a customer service representative