We Make Managing Your Health Benefits Online Easier

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HealthView Online for Plan Participants

 

We help make managing your benefits easier by giving you convenient access to your health benefits information via a secure, easy-to-use online tool. HealthView is a free and convenient resource available 24 hours a day, seven days a week. Stay in control of your health benefits with this online tool.

With HealthView, you can:

  • Look up claims status and history
  • Order a replacement ID card
  • Review explanation of benefits (EOBs)
  • Look up providers
  • Download forms
  • Search within a plan document
  • Email customer service
  • Update contact information

Online Enrollment

By eliminating paper forms, we simplify the enrollment process with easy, online enrollment. The online enrollment application enables you to make your own health benefit elections via a convenient and secure online form.

 

Key capabilities include:

  • Selecting benefit plans based on your eligibility criteria
  • User friendly, online screens that guide you through the open enrollment process from start to finish
  • Real-time employee updates such as: change of address, marital status, dependent information, and dependents status
  • Links to provider websites
  • Review of company-specific plan documents
  • Election of voluntary, optional products

Other Resources

How to Read your Benefits  ID Card

To view our quick guide flyer on reading your card, CLICK HERE

Forms and More

With HealthView, you can instantly access commonly used forms simply by logging into your account. This includes Appeals, Coordination of Benefits and Enrollment forms. LEARN MORE

Find a Doctor

With our Find a Doctor online tools, it’s easy to look for doctors, hospitals, labs and other providers who are part of our network. Check if your favorite doctor is in the network, or look for one near you. 

PPO Networks:

Click your PPO network to search for a provider

Employer Based Health Clinics:

Customer Service

Taking care of our clients is our number one priority. We have friendly, knowledgeable, and supportive service representatives who are ready to help with your questions or concerns.


In-house call center


Local support


Bilingual service representatives


Fast and accurate response times

Information is accessible 24 hours a day via our Interactive Voice Response (IVR) system. Our IVR system integrates with our call center to ensure a best-in-class customer experience.

Customer service can be reached at:

Mon-Fri, 7 a.m. – 5:30 p.m. PT

800-649-9121

customerservice@pinnacletpa.com

Customer service can be reached at:

Mon-Fri, 7 a.m. – 5:30 p.m. PT

800-649-9121

customerservice@pinnacletpa.com

Stay Informed

Visit our blog to read about the latest in health care and benefits!

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