As an Eligibility Specialist you will provide Customer Service support to clients by instructing them on correct eligibility management and explaining billing/payment issues. There is heavy research and resolving eligibility and/or billing discrepancies and/or client inquiries.

What you get to do:

  • Review and process all manual and/or EDI enrollment transactions (adds, changes, terminations) in or system as received from the client or internal sources in...
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This is a fast pace Call Center environment. Our Customer Service Representative I position provides consultative telephonic and web-based assistance regarding Covered California’s health plans, insurance coverage, and application/enrollment processes. We provide service to a wide range of customers including; Brokers/Agents, Doctor Offices, Small Businesses, Employees/...

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