Our Leadership Team

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Our leadership team is passionately committed to the success of our partners. 

Pinnacle’s leadership team possesses an unparalleled blend of industry and operating experience, as well as a passion for providing services that meet the unique needs of our customers. As a customer-centric organization, we ensure our leadership team is always accessible to our customers. Learn more about who we are and why we are leaders in our industry.

David Zanze President
Damian Williams Vice President, Operations
Michael Williams Chief Information Officer
Dan Tyler Vice President, Sales
Larry Labriola Vice President, Underwriting and Reinsurance
Jennifer Moore Vice President, Health Management
Don Anderson Vice President, Pinnacle Rx Solutions
Jonathan Alexander Vice President of Compliance and General Counsel
Claudia Dabou Claudia Daboub AVP of Operations
Raquel Lugo Senior Director, Client Services & Mexico Operations
Carol Upton Carol Upton Director, Claims Operations
Debra Feuerman Director, Sales
Janice Hopkins Director, Integrated Marketing
Veronica Richey Director, Administration
Mary Nelson Manager, Call Center Operations
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